If you need to return an item, simply login to your account, view the order using the “complete Orders’’ link under the MY ACCOUNT menu and click the return item(s) button. We’ll notify you via email of your refund once we’ve received and processed the return item.
Payments are processed Monday to Friday (Public Holidays and closed days excluded).
GCTM 4X4 PARTS does not accept responsibility for goods lost, stolen or damaged in transit.
Shipping and Delivery Policy
We deliver products Australia wide using a variety of couriers including Australia Post, Star Track Express, Fastway Couriers, Couriers Please, Toll priority and Direct Freight Express.
Orders are dispatched within 1-4 business days and shipping times may vary depending on your location within Australia.
Freight contact details will be supplied once your order has shipped so you can track the progress of your order.
If you elect to pick up the goods yourself, please check the “pick-up’’ options box and set the shipping to $0.
If you have any problems or questions regarding shipping, please call us on 07 46392244 or use the contact form on our contact us page.
GCTM 4X4 PARTS ships goods Australia wide, however at this time we do NOT accept international orders through our website.
Please contact us on +61 07 46392244 or send us an email to enquire about your order.
Any order re-shipped due to being refused or undeliverable the first time will have the original freight charge added to the amount due for re-delivery to cover the costs of re-delivering. We will not be held responsible for paying for your package to get re-delivered.
Please ensure when you order a product that you are home to collect it or alternatively arrange to have it delivered to somewhere you know will be able to accept it.